cv personal statement retail manager

As such, just like the most expensive items in the store are placed on the top shelf, your resume summary goes at the top of your resume to show recruiters that you’re a relevant candidate for the position in just a few seconds.

So, if your summary is on-point, they’ll move to other sections of your retail manager resume. If not, they’ll just move to another candidate’s resume.

To write a brief, but powerful retail manager summary, you should mention the following:

Your position and years of experience
Your most relevant skills in retail management
1-2 professional achievements

Here’s an example of a retail manager resume summary which includes the information we listed above:

Efficient and customer-orientated Retail Manager with 10+ years of experience and a proven record of success in retail management. Excellent customer service, team leadership, marketing, and time management skills. Regularly exceeded monthly sales goals by up to 16% in 2022.

#4. Pack Your Work Experience With Achievements

The next very important step in your retail manager resume is to fill out your work experience section.

First, let’s talk about formatting this section.

As a general rule, your work experience section should look something like this:

Job title. It’s the first thing recruiters look for, and it should accurately show the role you had in the company.
Company name and location. In case the company is relatively unknown, you can also include a short description.
Employment date. Use the reverse-chronological order and the mm/yyyy format.
Achievements and responsibilities. Use 5-6 bullet points for recent jobs and 2-3 for older roles.

Of course, if you simply list your responsibilities, you’ll end up with the same list as other retail managers: recruiting and supervising staff, managing budgets, analyzing market trends...

The HR knows that these are your responsibilities - they don’t need you to repeat what everyone else noted on their resume.

Rather, HR wants to know how you stand out from the rest of the applicants.

Want to know how to do this? In your retail manager resume, focus on achievements instead of responsibilities.

Sure, you managed the store budget, but how well did you do it? What changes did you make, and how profitable were they?

So, to take your work experience section from great to perfect, here’s what you should do:

Tailor your retail manager resume to the job you’re applying for by only including relevant work experience (e. g. since you already have relevant retail experience, focus on that and skip your part-time delivery driver job).
Use action verbs to describe your achievements (e. g. hired, trained, implemented, reduced, etc.).
Make your achievements quantifiable (e. g. “Hired, trained, and coached a team of 36 retail assistants” instead of “Hired, trained, and coached employees”).

Here’s an example of what an effective work experience section should look like:

Retail Manager

03/2018 - 12/2022

Consistently met and exceeded monthly sales goals by up to 43% for two consecutive years.
Exceeded annual sales goals for 2021 by $67,000.
Hired and trained 8 retail sales associates.
Increased employee retention to 98% by implementing an Employee of the Month program and an employee development system.
Implemented new customer service strategies, resulting in a 62% customer return rate.

#5. Keep Your Education Short

Because your work experience tells more about your skills as a retail manager than your education, you should only mention the key education details.

As such, start with your latest degree and list the following information:

University, college, or other institution
Program location (optional)
Years attended

Only include your high school education in your retail manager resume if you don’t have higher education.

And here’s what this looks like on a resume:

B. A. in Business Management

University of Birmingham

09/2015-06/2019

#6. Include Relevant Skills

The next step in writing your retail manager resume is to list your skills .

Naturally, as a retail manager, you’re expected to have a wide variety of skills to help you with your responsibilities.

While you might think including all of your skills will show recruiters just how well-rounded you are, the aim of the skills section in your resume is to prove you’re the right fit for this particular position.

So, to create an impactful retail manager resume, you should tailor your resume and only include those skills which are relevant to retail management.

Here are some tips on how to do it:

Carefully read the job description and note the required skills.
If you possess these skills, include them in your resume.
Research the most in-demand skills for retail managers, and write down those that apply to you.
Make separate lists of your soft skills (e. g. customer service, decision-making, and adaptability) and hard skills (e. g. POS skills, sales analysis, and visual merchandising) related to retail management.

Not sure which soft and hard retail manager skills you should list in your resume?

Worry not, we’ve compiled a list of 40 retail management skills to get you started!

List of Skills For Your Supervisor Resume

20 soft retail manager skills.

Customer Service
Leadership
Communication Skills
Active Listening
Problem-solving
Time-management
Decision-making
Stress Management
Organizational Skills
Multi-tasking
Motivational Skills
Critical Thinking
Strategic Thinking
Conflict Resolution
Adaptability
Collaboration
Interpersonal Skills

20 Hard Retail Manager Skills

Point of Sale (POS) Skills
Product Knowledge
Market Knowledge
Performance Management
Merchandising
Visual Merchandising
Marketing Strategy Development
Sales Analysis
Sales Management
Store Management
Campaign Management
Prospecting
Store Maintenance
Language Proficiency
Inventory Management
Negotiating
Sales Promotional Strategies
Database Management

#7. Take Advantage of Your Licenses & Certifications

If you’ve done any industry-related training, you should definitely include your licenses and certifications to improve your retail manager resume.

In fact, additional training doesn’t just show you have the competence required for a retail manager.

To recruiters, it shows you’re enthusiastic, motivated, and eager to keep up with the latest trends in the retail industry, making you a valuable employee.

So, consider including the certifications and licenses you own in the following fields to your retail manager resume:

Human Resources

And here’s what you should include in the certifications and licenses section of your resume:

Certification or license name
Name of agency or body
Year of obtainment
Location (if applicable)
Expiration date (if applicable)
In progress (if applicable, add the expected date of obtainment)

Of course, if you have more than one certification or license, include them in the reverse-chronological order.

#8. Make Use of These Additional Sections

Got some extra space on your resume?

Use some of these optional sections!

These sections add further depth to your retail manager resume and allow you to show off your unique experiences in the field.

Some such sections you can include in your resume are:

Associations and organizations, including your role in them, if applicable.
Publications , including interviews, scientific articles, studies, etc.
Conferences , such as International Conference on Business and Retail Management, International Tourism Retail and Service Conference, Global Conference on Services and Retail Management, etc.
Awards , both large-scale (statewide, nationwide, etc.) and small-scale (company-wide).
Personal projects , if any of them are related to retail management, business, marketing, and other similar fields.
Languages , which are especially valuable if you’re applying for a job in an international retail company.

And here’s an example of how to put these optional sections on your resume:

Additional Sections

Associations

Retail Industry Leaders Association (2016 - Present) Board Member

Conferences

eCommerce Summit 2021
Future Stores Europe 2020

#9. Attach a Cover Letter to Your Retail Manager Resume

From a recruiter’s perspective, picking the right retail manager can be a difficult task, and it’s not without reason.

In fact, research shows that employees’ performance, customer satisfaction and store’s financial performance largely depend on the retail manager.

As such, recruiters aim to hire retail managers who not only have the required skills but also share common goals with the company.

And this is exactly why you need to write a compelling cover letter that shows you’re the perfect fit for the position and the company.

The point of a cover letter, however, is not to simply repeat what you’ve already written in your resume.

Instead, a cover letter should cover your professional background in detail and mention anything of value that you’ve left out of your retail manager resume.

This might sound difficult, but actually you don’t even need exceptional writing skills to craft a convincing cover letter.

Just follow these tips, and you’ll write an effective cover letter in no time:

Include your contact information in the header of your cover letter.
Start your cover letter greeting the recruiter .
Open up with a personalized paragraph highlighting your top achievements in the retail industry.
In the body of your cover letter, describe why you’re the retail manager they’re looking for by focusing on your work experience, skills, and achievements.
Make sure to research the company and explain how and why you’d be a great asset to their team. Don’t forget to mention why you wish to work for this company in particular!
Close your cover letter with a call to action.
Lastly, check our cover letter writing tips and cover letter mistakes to perfect your cover letter and land that retail manager job!

And here’s an example of a compelling cover letter:

As a retail manager, you know the role packaging plays in selling a product. Make sure your cover letter matches your resume by choosing one of our cover letter templates !

Key Takeaways

By now, you have all the tools and knowledge to write the perfect retail manager resume (and cover letter!) that will help you land the job.

Before you start creating it, though, let’s go over some of the main points in writing a retail manager resume again:

Pick the reverse-chronological format to highlight your impressive work experience.
Write a compelling resume summary by focusing on your years of experience, skills, and top achievements.
Only include relevant work experience, and make sure to focus on your achievements instead of responsibilities to boost your resume.
Take your retail manager resume to the next level by listing your certifications, licenses, associations, languages, and other additional information.
Attach a convincing and personalized cover letter to secure your retail management job in the company.

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