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How to Get Facebook Reviews for Your Business Page (15 Easy Ways)

Wondering how to get Facebook reviews with ease?

Since it’s the largest social network in the world, Facebook reviews can be a great way for your business to get ahead of the competition.

But getting customers to leave reviews on your Facebook page can be tough.

In this article, we’ll show you how to get customer reviews on your Facebook business page and easily transform people into customers.

Here’s a table of content to help you navigate this article quickly. Click any section to jump right to it.

• Enable Reviews for Your Facebook Page
• Promote Your Page on Other Social Media Platforms
• Embed Facebook Reviews on Your Website
• Add a Facebook Review Widget
• Send Email Invitations to Recent Customers
• Write a Facebook Post Asking for Reviews
• Ask for Reviews via Facebook Messenger
• Send SMS Messages Asking for Feedback
• Enable Notifications for New Reviews
• Respond to Negative Reviews
• Answer Comments and Questions From Fans
• Promote Stand-Out Reviews on Facebook
• Encourage Facebook Check-Ins
• Ask for Reviews in Person
• Offer Discounts and Rewards

Before we get started with our list, let’s see how adding Facebook reviews can help your business.

What Are the Benefits of Facebook Page Reviews?

By getting Facebook reviews and testimonials for your brand, you’ll be able to:

• Make your brand’s online reputation more credible to potential customers
• Increase the organic reach of your posts by boosting Facebook page engagement
• Gain the trust of your Facebook page fans and potential customers
• Promote positive customer reviews directly on your page
• Get to the top position in the Facebook professional services finder
• Positive reviews act as social proof , which convinces more people to buy from you

Follow the Guidelines for Facebook Business Page Reviews

Before gathering online reviews on your Facebook business page, it’s important to check out Facebook’s guidelines for business recommendations .

According to these recommendations, Facebook reviews should:

• Focus on the product or service offered by the business
• Be based on the user’s personal experience
• Not be from anyone who manages the page for that business

If your reviews don’t meet these guidelines, you can request them to be removed.

With that, let’s take a look at the easiest way to get Facebook reviews and boost your sales.

Easiest Way to Get More Reviews for Your Brand

For a simple way to get tons of reviews, you can embed review feeds on your site using a WordPress plugin.

And the best option that you can use is the Reviews Feed Pro plugin.

Business owners like you use this plugin to create, customize, and embed review feeds on your website in just a few simple clicks — no coding needed.

On top of showing Facebook reviews, you can show feeds with reviews from highly trusted platforms, like Tripadvisor , Yelp, and Google Reviews .

With the plugin’s visual customizer, you can quickly and easily customize the templates and design of your Facebook review feeds using the customization options on the left-hand side.

Plus, Reviews Feed Pro automatically copies the design of your WordPress site. So, your review feeds will perfectly match your branding and look beautiful right away.

The best part?

Reviews Feed Pro comes with a helpful support team who are always ready to lend their expertise and help you out.

Ready to get more Facebook reviews with ease? Grab your copy of Reviews Feed Pro here .

To learn more, you can look at this guide on how to embed Facebook reviews on your WordPress website .

How to Get Facebook Reviews (15 Proven Ways)

Now, let’s go ahead and look at our tried-and-tested methods that you can use to get more Facebook reviews for your brand.

1. Enable Reviews for Your Facebook Page

The first thing to do is make sure you’re allowing visitors to see and leave Facebook reviews.

To do that, first, start managing your Facebook business page and click on the Settings option on the left.

Doing that will allow you to change the settings of your Facebook page.

Next, click on Privacy to change your page’s privacy settings.

On the left, click on the Page and tagging option to continue.

Finally, look for the option labeled Allow others to view and leave reviews on your Page? and toggle it on.

You can now start collecting reviews and recommendations from your customers, which will be displayed on your Facebook account’s Reviews tab. Then, you can also add a short call-to-action in your posts to encourage customers to review your business.

For more details, you can look at this tutorial on how to create the perfect call-to-action .

2. Promote Your Page on Other Social Media Platforms

If you’re not telling fans on other social media platforms that they can leave reviews on Facebook, they might never find out.

So it’s crucial that you cross-promote your Facebook page on the different social channels you own, including Twitter, Instagram, and YouTube.

It doesn’t have to be anything fancy. You can simply promote your page or group on other social platforms and ask people to join you.

That way, interested people can follow your brand on Facebook, where they can leave reviews and testimonials.

Want to kickstart your social media following on all these platforms?

You can embed social media feeds on your website so visitors can interact with your posts and follow you for more.

3. Embed Facebook Reviews on Your Website

By embedding Facebook reviews, you can encourage website visitors to leave more reviews of your brand.

After all, you’re showing people that you check your reviews and listen to what they have to say.

It’s easy to embed a feed of Facebook reviews on your website. All you have to do is use the Facebook Feed Pro plugin from Smash Balloon.

With a few clicks, you can seamlessly connect your page and display beautiful Facebook feeds styled to match your site design.

To help you do this yourself, we’ve put together this guide on how to add a Facebook reviews feed to your WordPress website .

4. Add a Facebook Review Widget

Another way to convince people to leave reviews is to embed a Facebook review widget.

That means anyone browsing your feed only needs a click to visit your Facebook business page and leave a review.

For instance, you can easily add your Facebook reviews feed to your sidebar or footer areas using Facebook Feed Pro .

Then, you just need to edit the Facebook feed header to something that will encourage your site visitors to review your business, like this:

Using Reviews Feed Pro, you can even embed review widgets to show reviews from other major platforms like Tripadvisor, Yelp, and Google Reviews.

The best part is that you can do this for your own website — even if you’re a WordPress newbie. Check out how to add a social media review widget to your website for more information.

5. Send Email Invitations to Recent Customers

Did you know that email marketing can return $36 for every $1 you spend?

Email marketing can be a fantastic way to promote your brand, convert visitors, and get reviews.

You can directly send an email to your new customers and ask them to drop you a review on Facebook. To sweeten the deal, you can try offering discounts, coupons, free trials, and more.

If you want to get started with email marketing, here are some great ways to grow your email list .

6. Write a Facebook Post Asking for Reviews

Sometimes, satisfied customers on your Facebook page might have just forgotten to leave a review.

To fix this, you can create a new post on Facebook and remind your customers to leave a review.

You can also add an engaging image to the Facebook post so you’ll have an easier time grabbing people’s attention.

As a bonus, you can also use Facebook Feed Pro to embed photos and remind website visitors to leave reviews.

7. Set Up a Chatbot on Facebook Messenger

Chatbots are getting more attention as technology improves. And as they continue to make inroads in the customer service and marketing industry, they’re proving pretty valuable.

The fact is, messages sent by chatbots tend to have higher open rates, and with customers getting used to them, they’re tools worth utilizing.

Asking for a review using a Facebook Messenger chatbot can help you reach lots of new people easily. And that means more reviews for your business.

If you think a chatbot can be helpful, check out our full list of the best Facebook marketing tools .

8. Send SMS Messages Asking for Feedback

Did you know the majority of all searches for local businesses nowadays happen on mobile devices?

The truth is, much of the online world is navigated by mobile now, so collecting reviews in this way makes it super convenient for your customers.

You can use the power of mobile to get more Facebook reviews by asking customers to leave a review via SMS.

If customers have opted in to receive updates via text message, send them a short message containing a link to leave feedback on your Facebook page.

Just make sure you keep your messages short and to-the-point, so people are more likely to read through them.

On top of Facebook pages, you can use SMS messages to grow your Instagram account , Facebook group, Twitter page, and more.

9. Enable Notifications for New Reviews

If you aren’t notified when people leave new reviews, you can’t respond to them or share them with others.

The easiest way to solve this is to enable notifications for new reviews. That way, Facebook will let you know whenever someone leaves a new review.

To enable notifications for new Facebook reviews, follow these steps:

• Go to your Facebook page
• Click Settings on the left column
• Click Notifications
• Next to New Page review, click Turn On

Once that option is activated, you’ll be notified whenever someone leaves feedback on your Facebook business page.

And if you get negative Facebook reviews , you can now respond to them immediately.

10. Respond To Negative Reviews

While bad reviews can harm your brand, there are ways you can turn them into positive reviews.

Here are the steps you can take when faced with a negative Facebook review:

• Respond to the review as fast as you can
• Start by politely apologizing for the problem
• Offer them ways to reach out to your support team
• Remind them to change the review score if you helped solve the issue

By helping a customer with a problem like this, you can improve your brand’s reputation and encourage others to leave their feedback as well.

We’ve got a full article on how to handle negative Facebook reviews here that you can check out.

11. Answer Comments and Questions From Fans

Following on from responding to negative feedback, you should also reply to comments on your Facebook page and questions from potential customers.

If people see your page is busy with activities and conversations about your product, they’re more likely to ask their own questions.

Plus, answering questions removes obstacles that prevent people from shopping with you.

Even better, if customers have a great experience with the buying process, they’re much more likely to leave a review describing that positive experience.

You can also embed Facebook posts on your website to show these interactions to your visitors.

12. Promote Stand-Out Reviews on Facebook

Actively highlighting the feedback you receive on Facebook is another way to draw attention to your reviews tab.

You can make it a regular feature to promote the best reviews on your page to celebrate your customers and add a call to action for others to leave their own feedback.

Why not run a Facebook Live stream where you read out your recommendations, making it an event your fans can rally around and engage with?

Pro-tip : Are your reviews presented as videos? You can also use Custom Facebook Feed Pro to embed Facebook videos on your website .

13. Encourage Facebook Check-Ins

The likes of Foursquare made virtual check-ins to business locations a viral trend.

Facebook took that functionality and added it to business pages where customers can check-in, notifying friends of their location.

Facebook’s check-in functionality also has a nifty feature to help you collect reviews. After someone checks in, they receive a message from Facebook afterward, asking them to review the business.

For a lot of business pages on Facebook, it’s another excellent way to get more reviews for your Facebook page.

On top of getting new reviews, you can also get tons of Facebook likes for your page this way.

14. Remember to Ask for Reviews in Person

Most of the tips in this article focus on getting Facebook reviews online.

But if you have a physical business, you have a great chance to remind them to leave a review on your Facebook page.

You can do that verbally or with reminders around your store. For instance, you can add the review URL on your receipts, hang up signs in your store, and so on.

We’ve got a list of the best visual content creation tools to help you design beautiful signs with ease.

15. Offer Discounts and Rewards

You can also give out discounts or rewards to people in exchange for Facebook reviews.

Here are a few examples to help you get started:

• Offer a discount coupon
• Enter people into an online giveaway
• Give out free product samples
• Offer a free trial of new products

Give these offers a try, and you can see which works best for your business. In some cases, it might be best to run your incentives for a limited time.

In some states, offering incentives for reviews is forbidden or requires disclosure, so make sure to check your local laws.

If you want to run a giveaway for people who leave reviews, check out our list of the best WordPress giveaway plugins .

There you have it!

In this article, you’ve learned how to get Facebook reviews for your business page. Give these a try, and you can improve the trust of your customers, increase sales, and grow your business.

For a simple way to get lots of Facebook reviews, you can embed a reviews feed on your website. As a result, you can easily grab people’s attention and remind them to leave a review.

Ready to embed Facebook review feeds? Get your copy of Reviews Feed Pro here .

If you’re interested in increasing your Facebook page engagement, check out our tutorial on how to display a Facebook Events calendar on your website .

Hi! Just wanted to ask – what do you call the picture on No. 5 (Send Email Invitations to Recent Customers). How do I make one? Is there an app or a website? I can’t seem to find how to make one online. Thank you!

Hi Joanna, thanks so much for your question.

That picture is a screenshot from an email newsletter. You can recreate it by adding individual call to action buttons in the body of the email, or, depending on which email provider you use, they may have social media buttons you can embed.

Hope this helps! 🙂

Hi i log in to facebook but is saying account disabled so how am i going to do it

Hi Victoria,

Thank you for contacting us! I’m sorry for the long delay in our response; your comment went out of our radar. This looks like a problem with the Facebook account itself; you could try using a different Facebook account. If you have any other questions, feel free to contact us using the support form here https://smashballoon.com/support/

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Creators are complaining that the TikTok Shop is turning the app into an ad-filled wasteland

• TikTok creators are complaining about TikTok Shop ads making the app "dystopian."
• TikTok created the TikTok Shop and an affiliate creator program in early 2023.
• Instagram nixed its own shop tab from its home feed in 2021.

TikTok creators are starting to complain that the app is showing them more sponsored content, making the space feel "dystopian."

TikToker Grace Brassel, who has more than 500,000 followers, said in a video that the app is becoming "like SHIEN and AliExpress had a baby ," because of things like TikTok Shop advertisements and the "NPC trend," where influencers stand in live streams and perform a nonstop loop of robotic actions that correspond to the digital gifts they receive.

"There's links everywhere," Brassel says in the video. "There's a hundred ads. Why is there 17-year-old girls trying to sell me 35-cent ring lights?"

In April, TikTok announced the TikTok Shop and an affiliate program for US creators to earn commission from the products that they sell on the app.

It's unclear whether the introduction of the TikTok Shop has created an increase in sponsored content on the site. Still, an analysis conducted by two Insider reporters shows that advertised content is steadily making its way into people's feeds.

Each reporter watched 500 videos on TikTok. One found that about 72% were regular videos while about 30% were ads. The other found 64% of the content to be normal and 36% to be product-related.

Mile Taylor, another TikToker with nearly 14,000 followers, said in a September 8 video that she wishes TikTok would stop showing her so much Shop-related content and show more "videos that I like."

"I respect it," Taylor says in the video. "It's providing a good opportunity for some people. But I think that it can provide a good opportunity for people and TikTok can stop showing me 4 million of them."

"It's literally every video that I scroll," Taylor says.

Autumn Accord, who has a TikTok account with more than 150,000 followers, said in an August 29 video that the TikTok Shop has become annoying and that she doesn't trust that people's reviews of sponsored content will be unbiased.

"Feeling overwhelmed with too many ads nowadays, which is why I left Instagram when they really pushed their Instagram shops [and] now TikTok is doing the same," Acord said in the video caption.

Instagram announced an affiliate marketing program in 2021 in hopes of establishing itself as the leading player in the social commerce industry , which is huge in China and is trending upward in the United States, Insider previously reported. Instagram began testing a home feed without its "shop" tab in late 2022 and removed it in early 2023.

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How to leave facebook reviews with the new facebook recommendations.

Learn everything about Facebook reviews and the new Facebook recommendations.

We are all aware that Facebook reviews and recommendations are extremely important for any company’s reputation.

And positive reviews or 5-star reviews from previous customers are becoming a new channel to build trust among potential customers.

What is very interesting is that 1 in 3 Facebook users are using the platform to find reviews and recommendations.

In this post, we are publishing everything you need to know about Facebook recommendations and especially how to explain to customers to leave Facebook reviews on your Facebook page.

Facebook Reviews are Becoming Recommendations

FYI: You can embed Facebook reviews widget  automatically with  EmbedReviews platform.  Start a free trial  and display your Facebook Page recommnedations now. 

Embed Facebook Recommendations and Reviews on your Website

Try EmbedReviews , generate Facebook and Google reviews , and display a social media reviews widget on your website. Automatically and in seconds.

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Facebook recently introduced new updates for Business Pages .

The main goal of the newly redesigned pages is to provide easier ways for people to interact with local businesses on social media.

According to Facebook’s VP of Local, Alex Himel, Over 1.6 billion people around the world are connected to a small business on Facebook. And starting from August 2018 Facebook is making new changes to Facebook Business Pages to help more people connect with local businesses.

One of the main updates is the further development of the feature Recommendations, which is an evolved version of the Facebook reviews system.

This new feature is already rolled out, and businesses will have the chance to see new reviews designed on their Facebook Page. The main change of the system is that the Recommendations option is integrated within the reviews and all recommendations that customers or other Facebook users previously gave will also be listed in this Reviews/Recommendations section.

As stated in the official update, Facebook is making Recommendations from the business’s community more helpful:

‘People use Recommendations to ask their communities where to go, where to eat, or where to shop on Facebook . We’re making those Recommendations more prominent on Pages.’

We are all aware that reviews and recommendations are extremely important for any company’s reputation.

This means that recommendations are not only the opinions given by customers directly on the business’s Facebook page but also when people respond to their friends when they look for a recommendation on Facebook.

Note: The old Facebook reviews are safe and sound, and your Facebook Page will continue to display all previous reviews that you’ve generated.

How are Recommendations different from Reviews?

Well, there are differences:

• Location – The Recommendations appear on the upper-right side,, and Reviews appear on the left-hand side (if not hidden).
• Reach – Reviews are visible to any Facebook user. With Recommendations, you can limit the reach and make it more personal.
• Format – Reviews have star ratings and comments. Recommendations have only comments.
• Reactions – Anyone can comment and like a Review, but only people in the person’s network can comment and like a Recommendation.
• Specifics – People can recommend a specific business feature (choose a tag that best describes their recommendation) and share a photo; Reviews don’t have such an option.

So, the bottom line is:

• The tab is called “Reviews”
• The feature is called “Recommendations”

How do Facebook Recommendations work?

What are the benefits of facebook recommendations.

The changes in the reviews system to recommendations are providing more options for customers to give their opinions about a certain business. Here are some of the benefits:

Increase reach with Recommendations

Your Facebook Page score will be reflected across Facebook, especially at places where customers make relevant decisions, such as Maps. Recommendations are discoverable across Facebook when people are searching for, or talking about your business. The best thing is that Facebook will show first the recommendations provided by the closest friends, which will empower the purchasing decisions and bring greater trust

Post photos about the business

This option was not previously enabled in the reviews section. Now, if you tag the business in the comments section when a friend asks for a recommendation, you have the option to also post gifs or photos. The cool thing is, that all these posts will be displayed in the Recommendations section of the business’s Facebook Page as customer reviews.

The best, mobile form for leaving a recommendation has the option to upload a photo from the phone and publish it together with the text.

Note: The character limit for a desktop recommendation is 25 and for mobile is 50.

Tag Facebook Recommendations

When a customer leaves a recommendation directly on the Facebook page, they can choose a tag that best describes their recommendation. These Facebook tags work like hashtags for businesses, and the Facebook system generates them based on words used in past reviews.

Here is an example of how the tags are displayed when you try to add a recommendation on mobile:

How the new Facebook rating score is calculated

As outlined in the official Facebook help center , the overall Facebook Page score is calculated as follows:

A Page’s rating is based on multiple sources, such as the reviews and Recommendations people share about business Pages on Facebook.

Or click the help icon below the average score in the Reviews tab, as shown below:

How to set up Facebook Recommendations?

If you’ve already activated the Reviews tab, then you don’t need to change anything. Please note that the Recommendations are a replacement of the Reviews tab and the process to activate it is the same as before.

If you still don’t have activated the Recommendations on your Facebook Page, here is how to activate the Facebook reviews tab.

Step 1: Log in to your Facebook account and go to your business Facebook page

Step 2: Navigate to the  ‘Settings’  section on your left-hand side

Step 3: Click the  ‘Privacy’ menu.

Step 3: Click the ‘Page and tagging’ menu as shown below:

Step 4: In this section, find the option ‘Allow others to view and leave reviews on your Page’ and make the toggle ON.

That’s it. Now, the reviews tab will appear on your page.

How to Recommend a Business on Facebook

This process is the one that has the biggest change.

To recommend a business on Facebook, you will need to open the business’s Facebook Page that you want to recommend.

Please note that previously, there was an option to ‘ Write a review ‘ and select the review score from 1-5. Now you do not actually leave a review for the business, but you are recommending it. You have only two recommendation options, to select ‘Yes’ or ‘No’, which means you want to recommend the business or not. Simple as that.

Here are the steps for how to leave a Facebook review:

• Click the Reviews/Recommendations tab
• Click ‘Yes’ to recommend the Page
• Write your recommendation, and if you use mobile, upload a photo along with the recommendation text
• You can also choose a tag such as great service, amazing staff or similar

Additionally, you can recommend a business by leaving a comment by tagging a business’s Facebook Page when some of your Facebook friends ask for recommendations.

And this tutorial is very important for business owners who want to get more Facebook reviews so they can explain this step-by-step process to their customers on how to navigate their Facebook Page reviews tab and how to recommend their business.

The Significance of Facebook Recommendations for Local Businesses

Here’s why these Facebook recommendations have become pivotal for local enterprises:

Boost in Credibility and Trust

Facebook recommendations serve as modern word-of-mouth referrals. When potential customers see positive recommendations from their friends or others in the community, it enhances the credibility of the business. In a digital age, many customers trust online reviews as much as personal recommendations, making these endorsements vital for establishing trust.

Enhanced Visibility and Organic Reach

When a user leaves a recommendation, it can be seen by their friends and connections. This means a local business can benefit from increased visibility without investing in paid advertising. Each recommendation acts as a mini marketing campaign, potentially reaching hundreds or even thousands of prospective clients without any added effort or expense from the business.

Influence on Buying Decisions

Recommendations can play a decisive role in a customer’s buying journey. A positive recommendation can sway uncertain customers towards trying out a local business. Conversely, negative feedback can serve as constructive criticism, allowing businesses to improve and address genuine concerns.

Enhanced Engagement and Community Building

Recommendations often spur conversations about the business, either through questions, shared experiences, or stories. This not only spreads awareness but fosters a sense of community around the brand. Engaging with these recommendations and comments can further personalize a business’s connection with its customer base, establishing loyalty and repeat business.

How to Report a Facebook Recommendation

Most of the online review platforms such as Google, TripAdvisor, and Yelp allow an option to report negative reviews that a business wants to be removed or delegated from their business listing or Facebook page in the case of Facebook reviews.

Similar to the previous option for reporting reviews, this option is now available, and you can report a Recommendation that violates Facebook’s Community Standards.

To do this, follow the steps:

• Go to the recommendation that you want to report and click the 3 dots in the top right corner
• Select “Find support or report Recommendation”
• Choose the topic and click “Submit”

In this relation, we recommend reading the following blog post:

Read more: How to Respond to Negative Facebook Reviews >>

How to ask for Facebook recommendations?

if you are a business and starting out with recommendations on Facebook, getting the first batch is very important to boost your trust in this social media network.

The simple steps on how to get more Facebook reviews are the following;

• Send emails to customers with a link to your Facebook reviews section
• Print QR codes on menus or flyers with the Facebook review link to the reviews tab
• Embed a ‘Review us on Facebook ‘  button on your website
• Add a Facebook reviews badge on your website
• Create Facebook ads  with your reviews

And for more reach and greater appeal of your Facebook reviews, you can embed them on your website. Read the section below and check the complete guide on Facebook reviews .

How to Embed Facebook Recommendations on your Website?

With the evolution of the Facebook reviews system, you can use a platform such as EmbedReviews to help you generate new recommendations posted on your Facebook Page.

The system automatically generates the ‘Yes’ and the ‘No’ recommendations, which you can display on your website with a simple embeddable code.

Feel free to try EmbedReviews , collect your Facebook Recommendations, and embed a Facebook reviews widget on your website.

If you want to read the full guide, make sure you read our article on how to embed Facebook reviews on a website .

Key Takeaways

I hope this article will help you improve your Facebook presence, and if you have any thoughts, feel free to reach out.

The Facebook reviews and recommendations system allows your customers to leave feedback and ratings on a business’s Facebook page, which provide greater benefits to your website, such as:

• Increased visibility and credibility: Positive reviews can boost a business’s reputation and attract new customers.
• Improved customer engagement: Responding to reviews can help businesses build stronger customer relationships.
• Enhanced local SEO: Facebook reviews can help businesses rank higher in search results for local search queries.
• Easy to use: Facebook reviews are easy for customers to leave and for businesses to manage.
• Insights: Review data can provide valuable insights into customer satisfaction and areas for improvement.

If you want to enable this feature via the Facebook app, follow these steps: 1. Open the Facebook app on your device. 2. Go to your Business Page. 3. Tap on the “More” option 4. Tap on “Settings”. 5. Scroll down to the “Templates and Tabs” section. 6. Find the “Reviews” or “Recommendations” tab 7. Once the tab is visible, make sure it’s set to “ON” or “Off.”

No, buying Facebook recommendations is against Facebook’s Community Standards and can result in penalties, including the removal of your page.

To post a recommendation for a business or place on Facebook, follow these steps: 1. Go to the Page of the business/place 2. Look for the “Recommendations” or “Reviews” section 3. Click on “Yes” to recommend the place 4. Write your recommendation 5. Post the Recommendation

Try EmbedReviews , generate Facebook and Google reviews, and display a social media reviews widget on your website. Automatically and in seconds.

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CEO of EmbedSocial 

Nikola Bojkov is the CEO of EmbedSocial, an entrepreneur who turns problems into products. With over a decade of hands-on experience with social media APIs, he guides EmbedSocial in its role as a technical partner for both SMEs and large agencies, maximizing the impact of their user-generated content. EmbedSocial has offices in Skopje, Tokyo and Lisbon with over 250,000 users.

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• How to Find Your Google Reviews: A Quick Guide

How to add reviews on Facebook Business Page

Social media marketing is essential to running a business in our digital age. As part of your social media strategy, you should have a Facebook Business Page. A Facebook Business Page allows potential customers to find you easier when using the social media platform. It can also improve your search engine optimization strategy and help you rank higher.

Additionally, Facebook Business Page allows customers to leave reviews and ratings about your business. Potential customers are looking for your reviews to get a glimpse into how you do business before they decide to purchase from you.

Let’s learn more about Facebook reviews and how to leverage them for your small business.

Free Guide & Checklist: How To Respond To Reviews

What are facebook reviews.

When you go to a business page to leave a review, Facebook will ask you if you would recommend the business. After selecting yes or no, Facebook allows you to add more context to your recommendation.

The second component is an open review. This allows customers to leave a narrative about their experience with as much or as little detail as they’d like. These online reviews give potential customers additional information about how you run your business, how you treat your customers and the overall experience new customers may have.

Both components play a critical role in a local business’s marketing.

What are Facebook recommendations?

Facebook recommendations are another way that your business can be promoted on Facebook. You’ve probably seen one of your Facebook friends asking for recommendations on a contractor, mechanic or other services.

Facebook recommendations show up when someone tags your business in a post. This will provide a link to your company and showcase your star rating. It gives users a straightforward path to learn more about your business.

However, if you don’t have a Facebook Business Page, you can’t be easily recommended on Facebook.

How businesses can add reviews to Facebook Business Pages

If you do not already have reviews on your Facebook Business Page, you can easily turn them on so your profile can start getting reviews and ratings.

Here’s how to turn on Facebook reviews:

• Click “Settings” at the top of your Page
• Go to “Edit Page” in the left-hand column
• Scroll down to “Reviews”
• Click “Settings” next to the Reviews section
• Change the slider from OFF to ON
• “Save” changes

How do you ask for Facebook reviews from customers?

After you’ve turned on your reviews feature, the next step is to consistently request reviews from your customers. Never buy reviews or get reviews from someone who is not an actual customer.

Depending on your business type, there may be a strategy that works better than others. Here are a few ideas:

• Email after a job or purchase. This email can encourage customers to leave a review on review sites such as Facebook, Google, Yelp and more.
• Incentivize your employees to get reviews. Encourage your team to ask for customer reviews and reward them when they receive a positive review that mentions them.
• Offer a bonus or discount to customers who leave a review. This can also help retain customers and bring them back for more business. If you leave a review, something as simple as 10% off your next purchase can help.
• Create a Facebook review link . Send customers in the right direction to leave you a review or rating.

There are many other ways to solicit reviews and get customer feedback. Find solutions that work for your business and keep an eye on the new reviews.

How to respond to positive and negative reviews

As part of your review strategy, read and respond to reviews regularly. To make things easier, add a recurring calendar appointment that reminds you to look at your new reviews weekly.

Not only should you be reading your reviews, but you should also respond to each review individually to let the customer, and other readers, know you appreciate the feedback. Your responses can be simple for positive reviews, thanking them for the kind feedback.

When dealing with a negative review, respond online but then take the conversation off the review platform to email or phone in case it becomes contentious.

With responses, you can also have templates for both negative and positive reviews. From there, you can fill in specific details from each review to make them unique.

Can you delete negative reviews?

No, you cannot delete negative reviews. You shouldn’t either. Consumers know that no business is perfect, and they appreciate the honest feedback of other customers. While negative reviews may stress you out, focus on providing a great customer experience and let the positive reviews outweigh any negative ones.

On the other hand, if you think you have a fake or inappropriate review, there is a process for reporting those to Facebook for review and potential removal.

Build a solid social media presence with Broadly

While Facebook reviews are critical, you should also focus on other social networks and business reviews. Having a plan in place for reputation management will help your overall digital marketing strategy. Don’t forget about Google reviews, which also help your SEO rankings.

In the digital age, a solid social media presence is critical to attract potential customers. To be successful with social media, you need to understand the different platforms, which ones will work best for your business and how to use them effectively. For business owners, that can overwhelming, but luckily, Broadly can help.

Broadly’s platform helps you manage your online presence with tools to monitor reviews, consolidate messages into one inbox, and track performance with an automated dashboard.

See what Broadly can do for your business in just 30 days

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Full Guide to Facebook Reviews in 2023

According to recent statistics, there are close to 3 billion active monthly users on Facebook. The simple fact remains that Facebook is the leader in the clubhouse regarding user engagement. This reality stimulates many proactive business owners to increase the number of positive Facebook reviews in 2023.

Facebook reviews can solidify one's online presence and increase brand visibility. They are one of the most effective marketing strategies any business owner should focus on in 2023. They can boost your brand's reputation, attract more customers, and ultimately increase sales.

But there are some key facts that you need to know about how Facebook reviews and, specifically, their Facebook ratings are used to improve social proof among future customers.

Below, we'll outline some facts about Facebook business reviews. We will explain how the Facebook rating system works, how to take advantage of Facebook ratings, and how ReviewsOnMyWebsite can help you drive your customers to your Facebook business page to write glowing reviews.

How does the Facebook rating system work? 

The Facebook rating system used to be based on a 5-star system. Before 2020, a user would click and select from 1 to 5 stars, with each star representing a different level of satisfaction or dissatisfaction.

Each star had its own meaning:

• 1 Star - Very Unsatisfied
• 2 Stars - Somewhat Satisfied
• 3 Stars - Neutral
• 4 Stars - Very Satisfied
• 5 Stars - Extremely Satisfied

However, in 2020, Facebook changed its system to a recommendation vs. the number of ratings. Their reasoning remains a mystery, as they've been very quiet about this change. However, the business recommendation rating number - under the reviews tab on your business page - which is based on a five-point scale, is still active. 

What are Facebook star ratings?

Technically, there are no Facebook star ratings – as of 2019. The platform changed its star reviews rating system to a yes/no recommendation system. While this recommendation rating system is like a star rating in the score criteria, those numbers are collected via multiple elements beyond a simple number assigned by previous customers.

What are Facebook page recommendations?

Now, when your customers leave a Facebook review, they'll instead be asked to make a Facebook recommendation with a straightforward question - would you recommend this company?

If the answer is yes, your business is assigned a 'point.' The company's business Facebook page receives a negative point if the answer is no. While Facebook is quite vague about the actual point total assigned for positive or negative reviews, it's assumed that the number is 5 - since the recommendation in the reviews section total is based on that scale.

After a business collects a non-specified number of reviews, Facebook will assign a recommendation 'scale' - which is based on several factors, including the number of positive recommendations vs. negative recommendations, the quality of the users’ feedback, how often that social network page is shared by reviewers, and other criteria.

How many recommendations are needed for a Facebook rating?

The Facebook Help Center claims that ratings are based on multiple things, such as user reviews and recommendations. They state that only businesses that "allow" Recommendations will have a rating, meaning if there aren't enough recommendations, the business won't be assigned a recommendation rating.

However, when it comes to answering the question, we cannot provide any factual statistics.

What are the benefits of getting good Facebook reviews?

Having good reviews on Facebook is one of the critical methods to increase your business' reputation.

Not only can customers see and interact with the reviews, but they are also shown when someone looks up your page or searches for you on Google reviews.

So, it makes sense that an excellent strategy for improving your Facebook business page recommendation rating is to drive as many happy customers as possible to your platform - and recommend your business.

There are multiple benefits when you increase the number of positive reviews on your Facebook business page.

Benefit #1 - Increases your organic reach 

People will trust your brand and be more likely to engage with it when you have many positive reviews. Facebook also rewards local businesses with higher recommendation numbers than competitors with local searches.

As such, your organic reach for local searches of your business type will be ranked higher.

Benefit #2 - Improves your credibility 

For potential customers considering doing business with you, the fact that multiple other customers have left glowing reviews will make them more likely to trust your business.

This naturally leads them to think you must offer good products and services.

Benefit #3 - Enhances your professionalism 

Receiving many Facebook reviews is a great way to portray a professional image for your business. Having those 5-star ratings on your page is a great way to show that you care about customer experience.

Plus, it helps build trust in potential customers who are new to the business.

How to set up and activate your Facebook page reviews 

The top three review platforms increasing in the number of direct user business reviews are Amazon, Google, and Facebook. As such, if your small business attracts new customers via these platforms or you sell products through them - it's a wise idea to take advantage of their free business rating and review systems.

Following the step-by-step guide below, you can easily set up and activate your Facebook page reviews in just a few minutes. Before you begin, make sure you’re clear on Facebook community standards. 

Step 1 - Create your business page 

The first step is to create your business page if you still need one. Setting it up is straightforward and requires only basic information about your company and industry.

Here are some essential items to include in your business profile.

• Your business address and phone number
• Your website URL
• Hours of operation
• Industry you serve
• General customer demographic information which can lead to more Facebook reviews and increased organic traffic

Step 2 - Enable reviews 

After creating your page, you need to enable reviews by going to the Settings tab and clicking on "Reviews." Here, you can choose whether people can leave reviews for your page. Make sure it is turned "on."

Step 3 - Invite customers to leave reviews 

Once you've enabled reviews, the next step is to invite your past and current customers to leave a review on your page. You can do this by emailing or posting through social media. If you want to get more reviews, consider creating a special offer for people who take the time to leave a review.

Leverage feedback and reviews to improve your online reputation

Get more online reviews and turn your customers into raving fans with ReviewsOnMyWebsite review generation software.

Start a 14-day free trial

Note: in order for your customers to leave a Facebook review, they need to have an active Facebook account.

How to see reviews on your Facebook business page? 

You can access reviews for your business anytime by going to the "Reviews" tab on your page. Here, you can view all the reviews left for your business and how many people have recommended it.

It's essential to keep in mind that Facebook typically displays only positive reviews on your timeline. If you receive negative reviews, they will not be visible unless someone clicks on the "See All" button.

Why can't I see all my Facebook reviews? 

Like Amazon and Google, Facebook does hold customer reviews in moderation in some situations. You may only be able to see some of your reviews because some are flagged as suspicious. This can be done if specific keywords are in the review or if a visitor to your Facebook business page reports it as fake or unacceptable.

If a review falls into this category, it will only appear on your business page once it has been approved by Facebook.

Received a negative review that you don't want to be visible? You can always ask Facebook to delete the review if you feel that it's fake or violates Facebook's terms, or reach out to the review author and ask them to update it.

How long do Facebook reviews take to post?

Once you've enabled reviews and invited customers to leave them, it may take some time for the reviews to appear on your page. Generally, it takes around 24 hours for a review to be posted.

Keep in mind that Facebook also has its own filtering system in place. So, if a review contains suspicious words or phrases, it may take even longer to get approved.

How to get reviews on Facebook?

Getting reviews on Facebook is a great way to build credibility and trust. Start asking your existing customers for honest feedback to get more reviews. You can also use social media to spread the word and let people know you're looking for reviews.

In addition to this, you can use ReviewOnMyWebsite to send direct SMS and email requests to your customers asking them to leave a review for your business.

How to manage Facebook reviews?

Managing your reviews is an essential part of building a successful brand. However, many business owners or marketing managers are time-strapped to continually sit on their Facebook pages to wait for customer reviews.

Every business can embrace a few essential tips that will permit them to activate an online reputation management strategy and scale it - once their number of reviews and business grows.

Tip #1 - Activate the new review notification feature

The New Review Notification feature allows you to receive an email whenever someone leaves a review on your page. This means you can stay on top of customer feedback and quickly respond if necessary.

Tip #2 - Assign a daily task to an employee

Another easy way to check your Facebook business page reviews is to assign this task to a trustworthy employee who has excellent communication skills and can speak intelligently about your company. Have them check user reviews regularly, so they can promptly respond to user reviews as soon as they are posted.

Tip #3 - Respond to both positive and negative reviews 

Whenever you receive a review, be sure to leave a response. That way, you can adequately thank customers for their feedback and address any negative comments.

Anytime a user leaves a negative comment, take it seriously. However, always reply in a calm, professional, and measured manner. If you can, ask the user to contact you privately to see if you can resolve their issue.

Tip #4 - Use review widgets to display your reviews

Several tools can help businesses manage their online reviews, including ReviewsOnMyWebsite. It will notify you via email when new reviews are posted and allow to quickly respond to reviews.

Plus, it can be configured as a widget on your website. This makes it easy to display your Facebook reviews on your high-traffic landing and conversion pages of your website.

Can you delete reviews on Facebook?

What happens if you receive a review that's either incorrect or outright malicious? You may want to remove it as soon as possible. Fortunately, there are two ways to delete reviews on Facebook:

• People can delete their reviews within 48 hours of posting them. The easiest way is for them to go into the Settings menu on the review and click "Delete."
• If the review is older than 48 hours, you can submit a request to have it removed by Facebook. After receiving your request, they will evaluate it and decide within 72 hours.

Managing Facebook marketplace reviews

Facebook Marketplace is the platform's buying and selling feature, allowing users to post reviews about their experience with certain sellers or buyers.

If you receive any negative feedback, it can be damaging to your reputation. However, here are a few tips on how to manage your Facebook Marketplace reviews:

1. Reply as soon as possible

Be sure to respond to a positive or negative review. If you can, try and find out what went wrong and fix it. If they had a great experience, thank them for their comment, and ask if there is any room for improvement.

2. Apologize for their poor experience

Apologizing will show the customer that you care and are willing to take responsibility for any mistakes. Offer your sincere apology and assure them you'll do whatever it takes to make things right.

3. Follow up with an email

If the customer has provided their contact information, follow up via email or phone to ask how they're doing and if there is anything further you can do to help. This shows that you're engaged and that you care about their experience.

How ReviewsOnMyWebsite can help boost your Facebook reviews

When managing your Facebook reviews, taking a holistic approach is essential. You must be consistent and proactive when responding to reviews on your social media platforms.

ReviewOnMyWebsite can help you do this by streamlining the process of collecting customer feedback across multiple channels in one place.

Related Posts

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How to Edit my Google Reviews? Full Guide to Editing Google Reviews in 2023

Creditfy Small Business Loans: 2023 Review

Sarah George is a Bankrate writer who is passionate about helping small business owners understand the complexities of business loans. She has been featured in publications such as CBS, CNET, Finder and Reviews.com.

Most recently before joining Bankrate, Robert worked as an editor and writer at The Ascent by The Motley Fool, covering a number of personal finance topics, including credit cards, mortgages and loans.

• Connect with Robert Thorpe on LinkedIn Linkedin

Updated Nov 10, 2023

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You have money questions. Bankrate has answers. Our experts have been helping you master your money for over four decades. We continually strive to provide consumers with the expert advice and tools needed to succeed throughout life’s financial journey.

Bankrate follows a strict editorial policy , so you can trust that our content is honest and accurate. Our award-winning editors and reporters create honest and accurate content to help you make the right financial decisions. The content created by our editorial staff is objective, factual, and not influenced by our advertisers.

We’re transparent about how we are able to bring quality content, competitive rates, and useful tools to you by explaining how we make money.

Bankrate.com is an independent, advertising-supported publisher and comparison service. We are compensated in exchange for placement of sponsored products and services, or by you clicking on certain links posted on our site. Therefore, this compensation may impact how, where and in what order products appear within listing categories, except where prohibited by law for our mortgage, home equity and other home lending products. Other factors, such as our own proprietary website rules and whether a product is offered in your area or at your self-selected credit score range, can also impact how and where products appear on this site. While we strive to provide a wide range of offers, Bankrate does not include information about every financial or credit product or service.

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Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.

Creditfy is an online lender that offers multiple business loans, including term loans, equipment financing and SBA loans. It states it has a 90 percent loan approval rating, which could help many small business owners who struggle to qualify for loans.

Lender Details

Loan amount

Up to $5 million

Interest rate

6.49% Simple interest

Term lengths

Up to 25 years

Min. annual revenue

Min. time in business

Who Creditfy is best for

Creditfy’s business loans are a good fit for business owners who need bad credit business loans , as it offers lower-than-usual credit requirements across all its loans. Creditfy is also a top lender for equipment loans , offering high loan amounts and lenient criteria to apply.

Who Creditfy may not be best for

Creditfy isn’t the best option if you’re looking for a microloan since some loans don’t go below $10,000. The lender also offers details that conflict with its website, which can make it harder to get accurate information to compare against other lenders.

Creditfy: in the details

Creditfy pros and cons

High loan amounts

90% approval rate

Accepts bad credit or startups

Fast funding

Conflicting loan details

High minimum loan amounts

• Business loan types offered

Creditfy offers six business loans to help you cover temporary or long-term financing. Yet Creditfy representatives often stated different interest rates, terms or loan amounts than is listed on its website or given by another representative. 

For example, a representative initially stated that loan amounts go up to $7 million. Later, they stated that SBA loans go up to $10 million, which is the standard maximum allowed by the SBA. 

Creditfy reps also said it doesn’t accept startups with under a year in business, yet also stated the SBA and equipment loans allow six months in business. You’ll also find different interest rates listed on the website than you’ll find here. You’ll want to chat with a loan specialist about the exact loan options and terms available to you.

Business term loan

Business line of credit, equipment financing, bridge loan, invoice financing, loan quick facts.

• Amounts : $10,000 to $2.5 million
• Terms : up to 5 years
• Simple interest rate: 8.00% to 28.00%

Creditfy term loan overview

Creditfy sticks with terms up to five years, which is the average for long-term business loans. Its simple interest rates stand at the low end, though the information given by a rep is different from the website. The website states that you can get rates as low as 9.49 percent.  

To apply for this loan, your business can have a minimal one year in business and a personal credit score as low as 500. 

• Amounts : $10,000 to $750,000
• Terms : 6 months to 3 years
• Simple interest rate: 8.00% to 24.00%

Creditfy business line of credit overview

A business line of credit will grant you access to a recurring business loan. You can borrow funds initially after opening the line, and borrow again either after paying off the first loan or as needed up to the top of your credit limit. 

A spokesperson stated Creditfy offers up to $750,000 in funding, higher than the $250,000 limits many online lenders offer. Bankrate was also told interest rates start at 8 percent. But its website states that the limit goes to $2.5 million, and its interest rates start at 6.49 percent. You’re also required to have a 600 personal credit score to be considered.

• Amounts: Up to $10 million
• Terms: Up to 8 years
• Simple interest rate: 4.90% to 22.00%

Creditfy equipment financing overview

You can get an equipment loan through Creditfy with no down payment required, as long as you qualify. The equipment loan offers high loan limits, and it’s the only Creditfy business loan accepting a minimum of $100,000 in annual revenue. But you can qualify as a startup with six months in business and a 550 personal credit score. Equipment loans are often less strict with loan qualifications due to the fact that the equipment is your collateral backing the loan.

Creditfy’s website does differ in the loan details given. The site states that you can get terms up to seven years and interest rates from 6.49 percent. Again, you’ll want to check with your loan specialist about what’s available to you.

• Terms: Up to 10 years
• Simple interest rate: 9.00% to 12.00%

Creditfy SBA loans overview

SBA loans are a solid option for small businesses that can’t qualify for standard business loans. You can qualify with six months’ time in business, which is far lower than the two to three years many traditional lenders require. It doesn’t set a standard for minimum revenue, but Creditfy prefers businesses with at least $250,000 in yearly revenue. 

Creditfy states that it can approve SBA loans within a few weeks. Keep in mind SBA loans have to go through both the lender and the SBA, so approval times can often run up to 90 days. 

Creditfy’s website states that it offers 25-year terms and offers loan sizes up to $5 million. But a spokesperson told Bankrate that it stops terms up to 10 years and offers higher loans up to $10 million. You do need a 600 personal credit score to apply.

• Amounts: Up to $750,000
• Terms: 3 months to 3 years
• Simple interest rate: from 12.49%

Creditfy bridge loan overview

Bridge loans are designed to keep your business running while you find other sources of financing. As with most bridge loans, Creditfy keeps loan terms short and offsets the short terms with higher interest rates than its other loans. But the lender encourages you to pay off your loan early with a prepayment discount for doing so.

• Amounts: Up to $2 million
• Terms: 1 to 2 years
• Simple interest rate: from 6.79%

Creditfy invoice financing overview

If you choose invoice financing, you could receive funding within 24 hours. Invoice financing can step in with fast funding when you have unpaid client invoices. Financing companies approve you based on your clients’ ability to pay, rather than focusing on your business’s credit. 

Creditfy offers high loan amounts , on par with other invoice financing companies. Its website states you can get interest rates starting at 6.79 percent. Terms stay short at one to two years versus up to ten years that you can find elsewhere. 

Do you qualify? 

You need to meet the lender’s basic qualifications for most loans. Those include:

• 500 to 600 personal credit score
• $180,000 in annual revenue ($100,000 for equipment loans)
• 6 months to 1 year in business 

Most of Creditfy’s business loans also require at least 50 percent ownership stake in the business to qualify. But you can get an equipment loan with a minimal 10 percent stake. Creditfy doesn’t serve businesses in financial services or auto sales.

What we like and what we don’t like

Creditfy provides many types of business loans , able to serve small businesses with many funding projects. But make sure to consider the lender’s pros and cons before applying. 

What we like

• High loan sizes. Creditfy offers maximum loan amounts in the millions. Many online lenders stop loans at $250,000 to $500,000.
• 90% approval rate. The lender approves 90 percent of loan applications, giving you a high chance of getting accepted. 
• Accepts bad credit. Business owners with credit scores down to 500 can apply. 
• Fast funding. You can get your loan approved in as fast as 24 hours. 

What we don’t like

• Conflicting loan details. Across most loans, Creditfy provided different details and loan features than you’ll find listed on its website. The mixed details make it confusing for business owners to understand what they might qualify for. 
• High minimum loan amount. Creditfy loan amounts start at $10,000. Business owners will need to look elsewhere for business loans with smaller loan amounts .

How Creditfy compares to other lenders

Creditfy’s offerings stay on par with what you’ll find with other top online lenders. But some competitors may beat it with alternative business loans or the credit scores accepted. Here’s a look at how Creditfy compares with two of the best small business lenders.

Bankrate Score

Min. business annual revenue

$10,000-$10 million

6 months-25 years

on Bankrate

$1,000-$5 million

Up to 30 years

Creditfy vs. SMB Compass

Creditfy and SMB Compass both offer a variety of business loans with maximum loan amounts soaring into the millions. But Creditfy accepts applicants with personal credit scores in the 500s for term and equipment loans. SMB Compass sticks with the fair credit range. It approves a 600 personal credit score for its business lines of credit or equipment loan. 

SMB Compass also offers more alternative types of financing . Its options include invoice, inventory, purchase order and asset-based financing, alongside conventional loans like a term loan. The only alternative types of funding Creditfy offers are invoice financing, bridge loans and SBA loans. 

Creditfy vs. Lendio

Creditfy and Lendio both cater to bad credit businesses with credit scores in the 500-to-600 range. With Creditfy, you can get a term or equipment loan with a 500 or 550 personal credit score. If your credit score is bumped up into the 600s, you can choose from a business line of credit or SBA loan. 

With Lendio, you can qualify for business lines of credit, SBA 7(a) loan or SBA microloan with poor or fair credit. Lendio also offers merchant cash advances and doesn’t care about your credit score to get approved for that type of financing. 

Keep in mind Lendio is a loan marketplace with over 75 lenders, helping you compare multiple lenders to find the best loan offer. Creditfy is a direct lender that also partners with a network of lenders to help you qualify for a loan with competitive rates and terms.

How to apply for a loan with Creditfy 

To apply for a loan, you can either call a representative at 844-860-2288. Or you can start your application online. Creditfy states that the application takes five minutes to complete online. You’ll need to gather some information to keep that application process a speedy one.

Required application information 

What you’ll need to apply:

• Bank information for amount of deposits
• Credit score and credit history
• Employer identification number ( EIN )
• Doing Business As (DBA), if it applies
• Type of industry
• Legal structure of your business
• Use of funding

Creditfy frequently asked questions

What credit score is needed for creditfy loans.

To qualify for a Creditfy business loan, you need at least a 500 personal credit score for term loans. You need a 550 credit score for equipment loans. Most of its other loans require a credit score of at least 600 or higher. 

Is it hard to get a Creditfy business loan?

Creditfy business loans have relatively low loan requirements, especially compared to traditional lenders. But most loans require at least $180,000 in annual revenue, which is somewhat higher than many online lenders that accept $100,000 in annual revenue.

Does Creditfy offer SBA loans?

Yes, Creditfy offers SBA loans with lenient requirements among SBA lenders. You can qualify with just six months in business and a 600 personal credit score. It also doesn’t set a minimum for revenue, although it likes to see at least $250,000 annually. 

How Bankrate rates Creditfy

• Methodology

To select the top small business lenders, Bankrate considers more than 20 factors. These factors include loan amounts, approval and funding times, credit requirements, APR or factor rate ranges, fees, and easy-to-find rate and fee disclosures. Bankrate reviewed more than 30 lenders and gave each a rating, which consists of  five categories :

• Accessibility:  Factors considered in this category include minimum loan amounts, approval and funding speed, minimum annual revenue and minimum credit score.
• Affordability:  This section measures interest or factor rates and fees.
• Transparency:  How easy it is to find important rates, fees and eligibility requirements are considered in this category.
• Customer experience:  Customer service hours, online applications and app availability are considered in this category.
• Flexibility:  This category considers factors like the number of loan products and ability to change payment due date.

Editorial disclosure: All reviews are prepared by Bankrate.com staff. Opinions expressed therein are solely those of the reviewer and have not been reviewed or approved by any advertiser. The information, including rates and fees, presented in the review is accurate as of the date of the review. Check the data at the top of this page and the lender’s website for the most current information.

On This Page

• Who this lender is best for
• In the details
• Pros and cons
• Do you qualify?
• What we like and what we don't like
• Lender comparison
• How to apply
• Frequently asked questions

Lendistry, a minority-led lender, is one of the few online-based Community Development Financial Institutions (CDFIs). It offers term loans and non-revolving lines of credit to business owners in financially distressed and underserved communities.

American Express Business Blueprint™ offers business lines of credit in all 50 U.S. states and territories. They’re available to small business owners with fair credit but feature a pricing structure that could get expensive.

Bank of America

Bank of America is a national lender with a wide variety of business loan options. Most loans are better suited for established businesses with good-to-excellent credit, but it also offers a cash-secured line of credit to help businesses who want to build credit.

Through direct lending or partnering with other lenders, Credibly offers small business loans to businesses with at least $15,000 in monthly revenue deposited in their business bank account. Loan options include working capital, business lines of credit and merchant cash advances.

Triton Capital

Founded during the recession in 2008, Triton Capital helps small businesses with working capital, equipment and SBA loans. The online lender is accepting of fair credit borrowers, though businesses will need at least $350,000 in annual revenue. Its SBA business loans have steeper criteria, matching you with partner lenders for convenient comparisons.

SBA business loans

SBA small business loans are issued by private lenders like banks, CDFIs and nonprofit community lenders. But they’re backed by the federal government and can provide low-interest loans and lines of credit to many types of small business owners.

Since 2006, OnDeck has funded $15 billion in small business loans. It currently offers term loans and lines of credit to borrowers with fair credit.

Accion Opportunity Fund

Accion Opportunity Fund is a nonprofit with a mission to advance social equality in lending. It focuses on microloans to minority and low-income communities as well as providing mentoring and educational resources to help small businesses succeed.

PayPal makes it easy for small businesses to secure business loans. It has a fast approval process and offers a low minimum revenue threshold.